At times a CSR will click on their Inspro to open but when it opens it is a blank screen. "There is no logon box" The bleow process will take care of this issue.
* On the screen that opens, look at the upper right hand corner. There is a torn page icon. Click on that icon once.
* A new window will pop up an dyou will choose the leave this page option.
* Wait a few minutes and the logon box should appear.
If the above does not work.
Open a Ticket - Contact Kristin Rickey KRickey@Selmanco.com