Many times you will get an email from the employer group (ER) who has questions about our billing portal.
There are seven videos
Video #1 How to open and view a bill.
Video #2 How to download your unpaid bills invoices.
Video #3 How to make changes to an unpaid bill.
Video #4 How to pay a bill
Video #5 How to view pending payments
Video #6 How to view Paid Bills.
Video #& How to Manage Your Own Users.
We have a great tool they can use. Send the employer group the link below.
We have a YouTube video tutorial they can watch and learn. Share the link with our ER groups !
https://www.youtube.com/watch?v=EPpfWYQt9rs&list=PLM3ravFG1JJFawNWhrTSF5QRf7bSduY9n&index=2
On the right side of the screen the user will find short videos to help them learn how to use our billing portal. See screen caption below
Below you will see what the how screen looks. Take some time today and play the short videos.
