Hello,
Thank you for contacting Selman & Company. We are committed to providing superior, courteous service in a professional manner, and we appreciate the opportunity to assist you.
Attached to this email, you will find a provider payment authorization form, which must be completed in order to assign benefits to your providers so that we can make payments on your behalf. Additionally, this same form must be completed for you to receive payments from us for claims.
Once completed, please return the form to us via mail, fax, or email. Upon processing your request, you will receive confirmation that your provider payment authorization has been updated.
You can check the status of your request by visiting our self-service portal at www.selmanco.com/eservice. Here, you can also view claim status, make payments, and address other policy-related issues at your convenience.
If you have any questions or need further assistance, please reply to this email. Our customer service team is available Monday through Friday from 9:00 a.m. to 7:00 p.m. Eastern Time.
Customer Service
1 Integrity Parkway
Cleveland, OH 44143-1500
Email: memberservices@selmanco.com