What is the internal research email box to use for a CSR:

(please make sure to cc Tiera Patillar when sending to any of the below)

EFT: gscruggs@selmanco.com and CC @Jackie Buchanan

Request to withdraw “submitted” policies: Keenan Barnes kbarnes@selmanco.com  

Enrollment inquires: Tiera Patillar tpatillar@selmanco.com

Underwriting inquiries: P001108543  & Meghan Taylor mtaylor@selmanco.com

Claim inquires: esbclaims@selmanco.com

Billing inquires: Premium Accounting (PA) rep directly (if the policy is list bill). You will need to use your case listing to determine who the PA rep is. If the policy is direct bill you must send your email to premiumaccountingdl@selmanco.com.  

Please make sure you include the market code, name, and policy number so that it could be assigned to the correct rep. If you haven’t received a response within 48 business hours, you MUST send a follow up.

Other inquiries: bmullen@selmanco.com