You can email a copy of the certificate to the insured. You will need the updated email address. Please verify it with the primary insured and or the sponsor.
1. CLICK ON ARCHIVED DOCUMENTS FOR POLICY, in Inspro.
2. LOCATE THE ITEM (s) CERTIFICATE AND OR CERTIFICATE RIDER. IF THE IS A CERTIFICATE AND CERTIFICATE RIDER PLEASE PRINT BOTH. NOT ALL POLICIES WILL HAVE A RIDER. DO NOT BE ALARMED IF YOUR POLICY DOES NOT HAVE BOTH.
In the example you will see both. Item #5 & #7.
3. CLICK ON THE NUMBER (#5) , THEN CLICK GENERATE, CLICK ON "OK", THEN DOUBLE CLICK ON THE ICON IN THE UPPER RIGHT HAND CORNER.
4. Double Click on the PDF Icon on the bottom of the page.
5. Click on the email envelop on the top of the page.
6. Click on Send as Attachment on the Right Side of page.
7. Click on "Continue" on the Right Side of page
8. Click "Send Copy"
9. Paste in the email address from Inspro
10. Use the Approved Email Template from your Tricare Shortcuts/Desktop.
