Please add all outgoing email to Imagenow.

1. Log into Imagenow
2. Click file in your email sent (upper left corner)
3. Click Print
4. Change your drop down to Imagenow Printer
5. Click Print
6. Click documents
7. 1. Click Tricare
   2. Click ID
   3. Type the P number
   4. Click “OK”

8. This item has now been imaged into Imagenow. If the item needs to be worked on by Billing or Enrollment. You must place it in their workflows.

   
   

   BILLING:

   1. Right click on the item you place in Imagenow (scroll over to find your name & date)
   2. Click Add to Workflow
   3. Select a process dropdown Click on “Mail”
   4. Click on Billing
   5. Click “ADD” this will add your item to the Billing workflow. Please keep in mind the Billing team has 5 business days to complete this request. Please be sure you set an Outlook reminder 5 business day out to follow up to ensure your item is cared for.

9. ENROLLMENT: 

   1. Follow steps 1 – 3 from above
   2. Select a process drop down change to “Tricare”
   3. Select Tricare Enrollment
10. • This will added your items to the Tricare Enrollment workflow. Please keep in mind the Enrollment team has 5 business days to complete this request. Please be sure to set an Outlook reminder for 5 business days out. Please follow up to ensure your items is cared for.