During Open Enrollment periods, many Corporate groups utilize an enrollment sitelet.
This is like a mini website for employees.
We can search for these online applications before they are visible in InsPro. CSRs can ask a supervisor for help if this is needed.
Please use your Corporate Groups Rate Manual (formerly OEP manual) to determine if a sitelet is used for your caller to enroll.
If a sitelet is required please provide the sitelet information to the caller.